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International Telecom: Egypt advances 54 places to rank 41 in the organizational performance index

The International Telecommunication Union issued its annual report on the performance of telecom regulators around the world for the year 2020, during the activities of the World Telecommunication Regulatory Authority Forum 2021, where the international ranking of the National Telecommunication Regulatory Authority in Egypt advanced 54 places in the index to become 41st among 193 countries compared to 95th in 2019, The NTRA also ranked second in Africa compared to 19th in 2019, where the value of the NTRA's regulatory performance index increased to 88.5 points out of a total of 100 points in 2020 compared to 74.5 points in 2019.


The report relied in its assessment on four main axes. The first axis is the axis of regulatory capacity, which shows the ability of the regulator to take regulatory and reform decisions in the market and the extent of the impartiality of the decisions issued by it, and the second axis is the axis of regulatory frameworks, which reflects the ability to govern the services provided in the market and the impact of procedures The issuer’s regulatory framework focuses on developing the market work system, and the third axis is related to organizational diversity, which shows the diversity of the regulatory tasks of the market regulator and its participatory relationship with other government institutions. The fourth axis is the competitiveness axis, which shows the extent of the ability to create an attractive competitive environment and open new investment horizons.


Eng. Hossam El-Gamal, CEO of the National Telecom Regulatory Authority, explained that the improvement in the international ranking of the NTRA in Egypt in the organizational performance index is a result of the efforts, initiatives and regulatory frameworks issued by the NTRA during 2020, which had a significant impact in raising the international ranking of Egypt, including the NTRA's provision of new frequency spaces. For mobile companies using the TDD system as a first precedent in the Egyptian market to raise the level of the quality of communication services provided to users, provide all import services and licenses in electronic form, and enhance the freedom of choice for users of communication services by developing the service of transferring numbers between mobile networks to take place within 24 hours and launching the unified code *155# To control the subscription or cancellation of value-added services, launch initiatives to encourage the use of electronic payment methods and initiatives to protect the rights of users of telecommunications services, and apply the principle of public consultations in introducing new regulatory frameworks to benefit from the expertise of companies and bodies operating in the Egyptian telecommunications market.


Hossam El-Gamal also pointed out that the advancement of the NTRA’s center in the organizational performance index will enhance Egypt’s leading role at the international and regional levels in the field of telecommunications regulation, which will benefit the Egyptian telecommunications market with more investment opportunities and contribute to creating and providing an attractive investment and competitive environment in addition to supporting the speedy achievement of the transformation process. digital.